Our MOQ starts from 500 pieces per design for selected digitally printed pouches and boxes. The exact MOQ depends on the packaging style, material, size and printing method. For stock packaging with customization, even lower quantities may be available. Send us your specifications to receive the lowest available MOQ for your project.
Can I order a small batch before mass production?
Yes. We offer prototype and sample services, usually from 1–10 pieces, so you can check the size, structure, material and overall appearance before placing a bulk order. Contact us to choose the most suitable sampling option for your packaging.
What factors affect pricing?
Pricing is mainly based on material structure, size, thickness, printing method, surface finish and order quantity. Using the same size and material across several designs may also help reduce costs. Share your requirements and target budget for a detailed quotation.
Can I mix different designs in one order?
Yes. Multiple designs can usually be combined when they use the same size, material and bag structure, especially with digital printing. Share your design quantities with us, and we will recommend the most cost-effective MOQ and printing method.
Can I print my own logo and brand colors?
Yes. We support custom logos, artwork, text and brand colors using rotogravure, digital or flexographic printing. Pantone color references can be used for projects requiring more consistent brand-color reproduction. Send us your artwork to check the most suitable printing option.
I don’t have a design. Can you help?
Yes. We can provide basic support with packaging dimensions, die lines, logo placement and artwork layout to help prepare your project for production. Send us your product information and ideas to start your packaging design.
Can I see a digital proof before production?
Yes. We provide production artwork or a digital mock-up for your approval before mass production begins. This allows you to confirm the size, layout, text, colors and functional positions before printing. Contact us to review the proofing process for your project.
What custom features can I add?
Available features include resealable zippers, tear notches, transparent windows, hanging holes, one-way coffee valves, spouts and different surface finishes. Feature availability depends on the packaging structure and intended application. Tell us how the packaging will be used, and we will recommend the right features.
How fast can I get my packaging?
· Samples lead time : 3-7 days · production usually takes approximately 10–20 days after artwork approval and payment. Lead time may vary depending on quantity, packaging structure, printing method and production schedule. Send us your required delivery date so we can check the earliest available schedule.
Do you support urgent orders?
Urgent production may be available for selected materials, structures and printing methods. Availability depends on the current production schedule and whether the artwork is ready. Contact us with your deadline for a priority production assessment.
What information do you need before production?
We normally need the packaging size, product application, quantity, artwork, material requirements and any required features. Information about filling conditions, shelf life and destination market also helps us recommend the correct structure. Send us your product details for a one-to-one packaging consultation.
How do you ensure consistency in repeat orders?
We retain approved artwork, material structures, color references and production settings for repeat projects. For gravure orders, existing printing cylinders may also be reused when the artwork remains unchanged. Provide your previous order details so we can confirm repeat-order availability and costs.
Is your packaging food-safe?
Yes. Our materials comply with: · FDA (US food contact standard) · LFGB (EU standard) · BRCGS certified factory system
How do you control print quality?
We check artwork, color, print registration, dimensions, lamination, sealing and functional components throughout production. Pantone references or approved physical samples can be used when precise brand colors are required. Contact us to learn more about our quality-control process.
What eco-friendly materials you have?
We offer recyclable mono-material PE or PP, FSC-certified paper and selected compostable packaging options. The right material depends on your product, shelf-life and local recycling requirements. Send us your packaging requirements to compare the available sustainable solutions.
Do you offer DDP shipping?
Yes. We can arrange DDP shipping to many countries, including customs clearance, import duties and delivery to your specified address where the service is available. Send us your delivery address and estimated order quantity for a landed-cost quotation.
What if there is damage or defect?
Please provide photos, videos, the affected quantity and batch information as soon as the issue is discovered. After reviewing the cause, we may provide replacement, reproduction, credit or another agreed solution for verified quality problems. Contact our after-sales team for prompt support.
Can you ship to Amazon / Shopify sellers?
Yes. We regularly support e-commerce brands and can arrange delivery to warehouses, fulfillment centers or designated third-party logistics locations. Shipment requirements vary by platform and destination. Send us your warehouse address and shipping instructions for confirmation.
EN
